Effective Date: September 5, 2025
Website: gameradda.shop
Email: hellowatchthere@gmail.com
At Gamer Adda, customer satisfaction is our top priority. However, due to the nature of our dropshipping model, we do not offer refunds or returns. Instead, we provide a replacement-only policy under the following conditions:
1. No Returns or Refunds
- We do not accept product returns.
- We do not issue refunds once an order has been placed and processed.
- Please ensure that you check product details, descriptions, sizes, and specifications before placing an order.
2. Replacement Policy
You are eligible for a free replacement if:
- The product is damaged or defective upon arrival.
- The product received is different from what you ordered.
3. Replacement Request Process
- You must contact us within 7 days of receiving your order at hellowatchthere@gmail.com.
- Please provide your order number, proof of purchase, and clear photos/videos of the damaged, defective, or incorrect product.
- Once verified, we will process your replacement order at no additional cost.
4. Cases Not Eligible for Replacement
- Change of mind after purchase.
- Wrong size, color, or model chosen by the customer.
- Normal wear and tear or damage caused by misuse.
5. Delivery Timeline
- Replacement orders will typically be delivered within 4 to 7 business days, depending on your location and courier service.
6. Contact Us
For replacement requests or any concerns, please reach out to us:
Gamer Adda
Website: gameradda.shop
Email: hellowatchthere@gmail.com